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Top Six Reasons to Include a Live Chat Feature in your Company Website
As a business owner, you communicate with your clients on a daily basis. You talk to your clients face-to-face, over the phone: you respond to emails, texts, posts on Facebook, and the list goes on. With all these communication channels, do you really need to include a Live Chat Feature on Your Company Website? We think so. Here is why:
1. When your clients contact you via Live Chat, you assist them in real time.
2. With the Live Chat option, you communicate instantly with clients. They do not have to wait for an email response, and they do not have to pick up the phone and dial a number.
3. The Live Chat Feature allows you to communicate with multiple clients at the same time.
4. For clients in other parts of the world where phone access may be limited, there is no substitute for Live Chat.
5. Some clients may feel more comfortable communicating in a written format, but they don’t want to wait. For some clients who are hearing impaired and others who use English as a second or third language, a real time chat in a written format is the fastest, easiest communication pathway available.
6. When you offer a Live Chat option, you show your clients that you’re always available to help.
Feel free to access our live chat feature by clicking the ‘Chat’ box in the upper right corner of our website and any of our representatives will be happy to assist you with your questions. We’re always here to assist. Or, I can be reached at 1-800-345-2677 or 1-302-645-7400 ext. 6144 to assist with any questions or via email at firstname.lastname@example.org. You can also communicate with our representatives through our Skype: delawareinc.
THE AUTHOR OF THIS BLOG ARTICLE IS NOT A LAWYER AND HARVARD BUSINESS SERVICES, INC. IS NOT A LAW FIRM. THE ARTICLE ABOVE IS NOT INTENDED AS LEGAL ADVICE AND SHOULD NOT BE TAKEN AS LEGAL ADVICE. THIS SHORT ARTICLE IS STRICTLY TO MENTION SOME ASPECTS OF DELAWARE'S CORPORATION LAWS AND/OR LAWS RELATING TO OTHER FORMS OF ENTITIES WHICH YOU MAY NOT BE FAMILIAR WITH. WE RECOMMEND THAT YOU CONSULT WITH A LAWYER BEFORE FORMULATING A STRATEGY WHICH WILL BE SUITABLE FOR YOUR SPECIFIC CASE.