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Relying on the comments of friends, I recently tried a new local restaurant and loved it! When deciding on a resort for a recent trip, I went online, checked out the hotel’s Web site, and read comments from travelers who had stayed there. Nowadays, most people do just that. Surveys have found that when customers check out a business or order a product, they are very interested in what others have to say. With this in mind, the BBB launched Better Business Bureau Customer Reviews!
The new feature allows customers to post reviews—positive and negative—of businesses they have dealt with. The BBB keeps it aboveboard by verifying that a transaction really did take place between the customer and business. So far, a great majority of the comments received about BBB Accredited Businesses have been positive. If a review is negative, the customer is asked to file a complaint and seek resolution, rather than just shout out dissatisfaction without attempting resolution. The BBB does reserve the right to edit posts for appropriate content, leaving out such things as swearing and name calling. Companies will still get the traditional letter grade, with the addition of remarks from customers.
The best part is that the BBB’s Business Rates and Reviews are free to the public. You begin simply by going to BBB.org and typing in your zip code. Following their simple steps, a specific company such as your own can be researched or a search can be started for a company of interest.
Harvard Business Services, founded in 1981, takes great pride in our stellar reputation for the creation of Delaware LLCs, Delaware corporations, and our guaranteed $50 a year Delaware registered agent service. Accredited by the Better Business Bureau since 1998, we have maintained an excellent status.
More than 60 percent of our business comes from referrals from current clients, and we believe that is because of our consistently excellent customer service. Every year our number of repeat clients and referrals for the creation of a Delaware entity or registered agent service continues to grow. For more than 30 years, our goal has been to provide the fastest service, most customer-friendly specialists, and lowest registered agent fee in the industry.
The BBB assigns letter grades from A+ to F based on several factors, including the number of complaints filed against a company, and how those complaints have been responded to and resolved. HBS will always listen to clients and do everything we can to answer all questions/concerns in a timely professional manner. Because of this, HBS welcomes the new review feature the BBB has initiated! Another factor considered in the rating is the length of time a business has been operating. A company like HBS has an excellent track record since it has satisfied customers for more than three decades.
Truth in advertising is important to an excellent BBB rating, and HBS lives up to the high standards advertised, as evidenced by our large number of referrals. It pays to do business with a highly respected A+ company
*Disclaimer*: Harvard Business Services, Inc. is neither a law firm nor an accounting firm and, even in cases where the author is an attorney, or a tax professional, nothing in this article constitutes legal or tax advice. This article provides general commentary on, and analysis of, the subject addressed. We strongly advise that you consult an attorney or tax professional to receive legal or tax guidance tailored to your specific circumstances. Any action taken or not taken based on this article is at your own risk. If an article cites or provides a link to third-party sources or websites, Harvard Business Services, Inc. is not responsible for and makes no representations regarding such source’s content or accuracy. Opinions expressed in this article do not necessarily reflect those of Harvard Business Services, Inc.