Trustpilot Inc. is the Yelp for online merchants. The Wall Street Journal recently called the company the “dominant source of user-generated reviews of businesses online.”
Trustpilot was formed in 2007 by Danish entrepreneur Peter Holten Mehlmann, who asserts that his company has published over 13 million reviews of more than 100,000 brands.
Third-party recommendation companies exist so consumers can pass along their experiences of products, customer service and overall satisfaction (or lack thereof), knowing they will remain anonymous. Companies pay Trustpilot to gauge their real customer experience rating and to increase their own transparency in the marketplace.
Companies who use TrustPilot cannot alter or pick and choose which comments are published. TrustPilot publishes all the reviews, good and bad. That way, the customer can be assured of getting the real experiences of real customers. Strict controls are in place to ensure that only credible reviews from real customers are published.
Trustpilot recently announced that delawareinc (Harvard Business Services, Inc.) has achieved its “Milestone Award” for getting more than 500 reviews with a 9.7 TrustScore (out of 10).
Only 15 companies have achieved such a score in Harvard’s category.
TrustPilot uses a formula, based on the number of reviews a company has, the age of the reviews and the star rating of the reviews.
The online invitations to reviewers are only sent to real customers who have recently used the services of the company.
Mike Bell, Harvard’s Vice President and Director of Marketing says, “We appreciate our customers and we value their opinion. Trustpilot provides a platform where our customers can tell us about our efforts to excel in servicing them. We are proud to receive this award and thank our customers for providing their experiences about incorporating through our services.”
Delawareinc, also known as Harvard Business Services, Inc., has been forming Delaware business entities (LLCs, corporations, limited partnerships and non-profit companies) for over 35 years. The company is one of the top Delaware formation services and has formed over 150,000 Delaware companies for clients all across the country and around the world. Harvard is one of the few Delaware Registered Agents connected directly online to the Delaware Division of Corporations, which allows us to form companies and process official company documents quickly and efficiently.
Following are a few of Harvard’s recent Trustpilot reviews: