Using Live Chat for Business

By Michael Bell Monday, February 2, 2015

using live chat for businessWe always love helping clients with helpful tips and tricks to make things easier for your business. Today's tip is about using live chat for your business.

One thing that has been a major asset to Harvard Business Services, Inc. is using a live chat feature on our website. The feature is powered by LivePerson, an engagement platform that makes it easy to communicate with someone through instant messaging. Since we work with customers from all over the world, we have found it very helpful because it allows our staff to instantly give customers the answers they need for free, saving them money on a phone call.

When LivePerson was told about our success with their platform and what it is has done for our business, they came to our headquarters, interviewed us, and featured us as a customer success story with them. Follow the link to learn more about our experience with them!

Technology these days can be used in so many different ways and when you’re in the customer service industry, having a live chat feature on your site is both beneficial and important.

When you sign up with LivePerson, you'll receive a 15-day free trial with no strings attached. I don’t know what you’re waiting for but, if you don’t have a live chat feature on your site you’d be wise to invest in it today!

Disclaimer

THE AUTHOR OF THIS BLOG ARTICLE IS NOT A LAWYER AND HARVARD BUSINESS SERVICES, INC. IS NOT A LAW FIRM. THE ARTICLE ABOVE IS NOT INTENDED AS LEGAL ADVICE AND SHOULD NOT BE TAKEN AS LEGAL ADVICE. THIS SHORT ARTICLE IS STRICTLY TO MENTION SOME ASPECTS OF DELAWARE’S CORPORATION LAWS AND/OR LAWS RELATING TO OTHER FORMS OF ENTITIES WHICH YOU MAY NOT BE FAMILIAR WITH. WE RECOMMEND THAT YOU CONSULT WITH A LAWYER BEFORE FORMULATING A STRATEGY WHICH WILL BE SUITABLE FOR YOUR SPECIFIC CASE.

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