101: How to Communicate with Tact and Professionalism
By Michael Bell
Wednesday, June 29, 2011
I recently took a two day Fred Pryor Seminar called “How to Communicate with Tact and Professionalism.” This seminar was built around learning leadership skills and behavioral tactics. Here are the top ten things I learned from this course, take a look they could be very useful to you:
- People are not wired the same, we need to learn to read people
- 3 ways to communicate
- Cell phone
- Written communication (Email)
- The eyes cannot see what the mind cannot comprehend
- DON’T treat people the way you would like to be treated, instead treat people the way THEY would like to be treated.
- A new thought produces a new condition
- Never complain to someone who can’t help you
- Listen with your eyes
- In today’s society “It is no longer about controlling people it’s about uplifting people”
- Ask open ended questions, close ended questions and clarifying questions at the right time, to learn how to best communicate with the person you’re talking to.
- It takes doing something an average of 21 times to get in a routine.
I hope you find these useful tips as I found this class to be very practical. I believe it will only help as I continue on my career path. For more information on this course and other courses they have to offer visit www.careertrack.com