101: How to Communicate with Tact and Professionalism

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I recently took a two day Fred Pryor Seminar called “How to Communicate with Tact and Professionalism.” This seminar was built around learning leadership skills and behavioral tactics. Here are the top ten things I learned from this course, take a look they could be very useful to you:

  1. People are not wired the same, we need to learn to read people
  2. 3 ways to communicate
    1. Seminar
    2. Cell phone
    3. Written communication (Email)
  3. The eyes cannot see what the mind cannot comprehend
  4. DON’T treat people the way you would like to be treated, instead treat people the way THEY would like to be treated.
  5. A new thought produces a new condition
  6. Never complain to someone who can’t help you
  7. Listen with your eyes
  8. In today’s society “It is no longer about controlling people it’s about uplifting people”
  9. Ask open ended questions, close ended questions and clarifying questions at the right time, to learn how to best communicate with the person you’re talking to.
  10. It takes doing something an average of 21 times to get in a routine.

I hope you find these useful tips as I found this class to be very practical. I believe it will only help as I continue on my career path. For more information on this course and other courses they have to offer visit www.careertrack.com

More By Michael Bell
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